Head of Research

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Research market trends, conduct surveys, and analyse data from clients and competitors across
various industries and fields to make recommendations.
Utilize data analysis and interpretations to guide the decision-making of the business and its clients.
Utilize operations data to develop marketing models.
Organize and analyse data, create charts and graphs, and present findings to the management.
Document processes and keep informed of technological advancements in research analysis.
Identify and understand problems through forecasting, gap analysis, quantitative reporting, research, and statistical analysis.
Meet with clients and vendors to discuss procedures.
Travel to conduct research and analyze data as required.
Ensure compliance with the company’s data governance guidelines.
Develop insight cards for business development opportunities.
Interpret complex and technical material for stakeholders who may not be experts.
Organize and store data for future research projects.
Test processes, policies, and protocols for efficiency and improvements.
Work with the Marketing and Client Services Team to provide solutions to client problems.
Measure the strategy effectiveness of the business.
Other duties as assigned.

Bachelor’s degree in Statistics, Economics, Data Science, Mathematics, Research, Business Administration, or related field.
Minimum of 6 years of proven experience as a Research Analyst, with at least 2 of those years in a senior role.
Proficiency in research software programs, including Microsoft Excel and Power BI, Python, R, SAS, Tableau or equivalent.
Advanced knowledge of research methods, techniques, formulas, and tests.
Exceptional ability to interpret data and analyse trends, as well as preparing industry outlooks and forecasts.
Strong analytical skills with the ability to collect, organize and disseminate large complex data with high attention to detail and accuracy.
Extensive experience in summarizing and presenting findings in reports.
Strategic Thinking and Problem-Solving skills
Leadership, training, and coaching skills.
Outstanding written and verbal communication skills.
Ability to prioritize and multi-task in a fast-paced environment.
Socially conscious and interested in contributing to the development of the country.

Flexible work arrangement (hybrid)
Professional development: We want you to grow with us, so we’re intentional about our learning programs.
Personal development: You have the freedom to try new things and participate in various projects. We also have a well-rounded library to widen your mind.
Innovative experience: We’re up to date with the right tools, workspace, methods and systems.
A friendly, youthful, and open culture.
Competitive remuneration and other allowances.